IT Support And Managed Services

A complete Proactive Maintenance for your Network Proviatek NOC is the leading remote monitoring and management platform deployed globally by Proviatek as the 'Prime Care Program', servicing the small and medium business market.

Don't waste another minute fighting network issues. The Prime Care Program reduces downtime through availability monitoring and immediate remediation, and improves availability through a rigorous proactive incident avoidance program. Through our monitoring system we collect and analyze performance and event data. Our technicians spend time at your location, maintaining your systems and help you attain the highest level of network availability.

How often have you had to call your service provider about a network issue and then wait for them to dispatch a technician? That technician had to determine the source of the issue and determine if they had the parts required to resolve your issue. That was all time lost in diagnosis, travel and actual repair.

We can reduce the amount of issues that you endure. We'll have technicians looking after your network to deal with issues BEFORE they affect your productivity.

Prime Care Program

  • Performance of off-site checklist
  • Discounted rate for on-site and off-site support
  • Equalized monthly payments
  • Increased incident avoidance

Prime Care+ Program

All benefits of the Prime Care Program, plus
  • On-site checklist
  • Scheduled on-site support
  • Unlimited remote support
  • Deeper discount for on-site support

Our Technology PARTNERS

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